Privacy Policy

Effective Date: June 25, 2026

We are committed to protecting and respecting your privacy.

This Privacy Policy describes how we collect, use, protect, and share information about you that we obtain when you access and use our App, including when you register for an account, post a question, request customer support, participate in contests or promotions, or submit questions or feedback. This Privacy Policy also applies to information that we obtain when you communicate or interact with us outside of the App, including by email, telephone, and otherwise.

Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our App or communicate with us outside the App. This Privacy Policy also is intended to explain the conditions under which we use and disclose that information, and your rights in relation to that information. Changes to this Privacy Policy are discussed at the end of this document.

Certain features or functionalities of our App may be available via the App. This Privacy Policy governs the collection and use of data about you and your use of the App. By accessing or using our App or communicating with us outside of the App, you are accepting and consenting to the practices described in this Privacy Policy, which may be updated and amended from time to time. If you do not agree to the terms of this Privacy Policy, you must not access or use our App or otherwise communicate with us.

1. How We Collect Information

1.1 Information Generated from Use of the App

When you access or use our App, we collect certain technical information, including information that we automatically receive and record from your browser or mobile platform on our server logs. This technical information helps us operate and provide our App to you, and includes standard information about visits and system capabilities, such as:

  • Information about the device(s) you use to access our App, including MAC address, IP address, device type and version, operating system and platform, device and application identifiers, operating information, and mobile carrier;
  • Information about your visits to the App, including dates and times;
  • Information we need and use to facilitate your use of our App;
  • App interaction information (such as taps, views), and your engagement with certain variable/dynamic elements of the App;
  • Bugs, download errors and crashes;
  • App bugs and crashes.

1.2 Information from Other Sources

We may also supplement the technical information we collect from your use of the App with information collected by third parties. Such third parties may include service providers that help us understand our Users and provide better service to our Users.

On occasion, we may compare or combine Personally Identifiable Information (defined below) from third party sources to/with other information we have collected. For example, we may obtain contact information from other sources in order to contact you if we think you or the company you represent would be interested in our App.

2. How Information May Be Used

2.1 Personally Identifiable Information

Some of the information we collect through your use of our App or communications with us may personally identify you ("Personally Identifiable Information"). The types of Personally Identifiable Information you may submit in connection with use of the App include:

  • Your device brand and model;
  • Advertising identifiers, such as Apple's IDFA;
  • Your device's operating system;
  • Other data.

Unless it is combined with Personally Identifiable Information, or unless otherwise required by applicable law, other data derived from your use of the App is treated as "Non-Personally Identifiable Information."

We may use the Personally Identifiable Information we collect to:

  • Create and manage your account;
  • Provide the App to you;
  • Operate our App, including access management, App administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • Send you information that enables you to use our App;
  • Contact you about activity on your account;
  • Provide you access to, and updates regarding, the App and other related offers via text message;
  • Respond to your requests, feedback or inquiries;
  • Notify you about updates, information, or alerts regarding our App;
  • Comply with laws, regulations, and other legal requirements;
  • Comply with relevant industry standards and our policies;
  • Protect and enforce our rights and the rights of others against unlawful activity, including identity theft and fraud, and other violations of our Terms of Use;
  • Protect and enforce our rights arising under any agreements entered into between you and us;
  • Protect the integrity and maintain the security of our App, including secured areas of the App;
  • Operate, evaluate and improve our business, including conducting surveys and market research, developing new products, services, and promotions (such as special events, programs, offers, contests), analyzing and enhancing existing products, services, and promotions, managing our communications, and performing accounting, auditing, and other internal functions.

3. Information

The accuracy of the information we have about you is very important. To review, correct, or delete your Personally Identifiable Information, please contact us at [email protected].

4. Securing Your Information

The security of your information is important to us and we have established administrative, technical, and physical safeguards designed to protect your Personally Identifiable Information against unauthorized alteration, access, loss, theft, use, or disclosure. Unfortunately, no system can guarantee complete security of your information. As a result, we cannot ensure or warrant that your information, including your Personally Identifiable Information, is secure from unauthorized third parties. Thus, your use of the App and communication with us about them is at your own risk.

If you have reason to believe that your interaction with the App is no longer secure (for example, if you feel that the security of your username or password has been compromised), you must immediately notify us of the problem by contacting us.

5. Children

Our App is directed to and is intended to be used only by persons who are 9 years of age or older. We do not knowingly collect information from children under 13.

6. Interpretation

Your use of our App may be governed by our Terms of Use located within the App, the supplemental terms that govern certain of the features, functionality, tools, content and promotions available on or through the App (the "Supplemental Terms"), and any and all policies and rules referenced herein or therein, posted on the App, or otherwise communicated to our Users (the "App Rules"). In the event that the provisions of any such agreement differ from or conflict with the provisions of this Privacy Policy, the terms specific to that feature, functionality, etc. will apply.

7. International Jurisdictions

The App is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our App from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our App, you consent to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the App and your agreements with us. Any persons accessing our App from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the App in a manner lawful in their jurisdiction. If your use of the App would be unlawful in your jurisdiction, you may not use the App.

8. Changes to Our Privacy Policy

We may, in our sole discretion, change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page and the effective date will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. We will always post new versions of the Privacy Policy on the App. However, we may, as determined in our discretion, decide to notify Users of material changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that you always maintain and update your contact information.

Your continued use of the App or communication with us after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.

Please note that we may condition your continued access to our App on your consent to changes to this Privacy Policy.

9. Contact Us

If you have questions or comments relating to this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at [email protected].